TROY HOUSE - MASTERI WEST HEIGHTS
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
TROY HOUSE - MASTERI WEST HEIGHTS
Vinhomes Smart City, XPXR+75, Tay Mo, Quan Nam Tu Liem, Hanoi, Vietnam
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Discover all that Quan Nam Tu Liem has to offer during your stay at TROY HOUSE - MASTERI WEST HEIGHTS.Show More
We Price Match
Last booked 9 hrs ago
Amenities
Public parking
GymFree
Luggage storageFree
Wi-Fi in public areasFree
Taxi booking service
Station pick-up service
Smoking area
Children's pool
All Amenities
Property Description
Discover all that Quan Nam Tu Liem has to offer during your stay at TROY HOUSE - MASTERI WEST HEIGHTS.
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4.4/5
Very GoodThe room is very nice 🙆♀️
All 96 Reviews
Surroundings
Airport: Noi Bai International Airport
(21.4 miles)
Train: Hanoi Railway Station
(8.6 miles)
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Rooms
Guest Reviews
Services & Amenities
Policies
32
Superior Apartment 2 Bedroom
2 bedrooms: 2 queen beds | 1 living room
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
27
Deluxe Apartment 2 Bedroom
2 bedrooms: 2 queen beds | 1 living room
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
23
Standard Apartment 2 Bedroom
2 bedrooms: 2 queen beds | 1 living room
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
31
Luxury Apartment One Bedroom
1 queen bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Shower
Check Availability
18
Deluxe Studio
1 queen bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
4.4/5
Very Good
96 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.5
- Service4.3
Average for similar properties in Hanoi
AI Summary
The accommodation provides spacious, modern rooms with high-quality furniture, excellent service, and convenient location near attractions. Guests appreciate the cleanliness, beautiful views, and well-equipped facilities.
John Joachim
January 17, 2025
A very unpleasant stay. This accommodation experience is not even worth my time to review it, but I will make it simple.  This is what we call a complete switch bait . We were given an apartment that was a complete dump. I was informed by Troy House that both apartments or equally nice, one location being closer to the city center and another one little farther away. But I decided to choose one closer to the city center, we were given a mediocre studio, completely unkept. Cooking area was dirty and greasy. Dishes were dirty. Stains on the sofa. A chair appear to be all broken. Toilet seat broken. Only one burner works. Awful smell in the corridor.  Also very rude security receptionist staff. Worst of all was the actual Troy House representative himself. He had the shameless audacity to demand another 600,000 from my girlfriend for putting us at a unit closer to the city center. But yet the quality of the unit was awful and completely apart. Major maintenance and renovation needed. Horrible experience. I would not recommend dealing with Troy House.Manager was completely annoying and disrespectful, I actually had to block him from my WhatsApp account.
Da
November 20, 2024
I recently stayed at TROY HOUSE - MASTERI WEST HEIGHTS, and I have to say, it was an incredible experience. The location is fantastic, with easy access to the city’s main attractions. The apartment itself is spacious, modern, and stylishly furnished, making it feel like a home away from home. The staff were attentive and friendly, always making sure my needs were met. I especially loved the beautiful views and the overall peaceful atmosphere. If you're looking for a comfortable, convenient, and enjoyable stay, I highly recommend it!
MingPeng
November 30, 2024
The hotel attendant was very quick to respond to my questions about the place and was very enthusiastic to give me answers. There are large community entertainment venues, many children's playgrounds and swimming pools and fitness rooms.
Original TextTranslation provided by Google
Mae-ran
December 13, 2024
I came to this hotel on a business trip, and I am very satisfied. The service was really fast, and the room was spacious and clean, so I was able to rest my tired body well. The location was also very good, so it was very convenient to nearby tourist attractions and shopping! I will come again!
Original TextTranslation provided by Google
Guest User
December 1, 2024
The location of the hotel was great! It was close to major tourist attractions so it was easy to get around, and the room was very clean and comfortable. I went on a business trip, and the wifi was fast and convenient. The staff was very friendly, and check-in was easy so I was very satisfied. The price was also reasonable.
Original TextTranslation provided by Google
Allen silas
December 1, 2024
This hotel really impressed me with its attentive service. The rooms are fully equipped with the latest facilities, and the bathrooms are especially clean and luxurious. The staff is always friendly, and the location is very convenient for moving around the travel destination. I am very satisfied.
Original TextTranslation provided by Google
HuyJR10
November 27, 2024
The interior of the room is really nice. It has a luxurious and modern feel. Also, the location is very convenient and public transportation is nearby, so it was easy to get around. The service was respectful of the customers, and the friendly staff made it a good experience. It is much better than other hotels.
Original TextTranslation provided by Google
Huỳnh Nữ Như Ngọc
December 2, 2024
The room is very nice 🙆♀️
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
Gym
Free
Luggage storage
Free
Wi-Fi in public areas
Free
Taxi booking service
Station pick-up service
Additional charge
Smoking area
Children's pool
Playground
Free
Laundry room
Gym
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Additional charge
Transportation
Taxi booking service
Station pick-up service
Additional charge
Front Desk Services
Luggage storage
Free
Concierge service
Express check-in and check-out
Lockers available
Languages Spoken
Chinese
Korean
Russian
Vietnamese
Food & Drink
Convenience store/kiosk
Health & Wellness
Gym
Free
Public Areas
Elevator
No smoking in public areas
Smoking area
PA and sound system
Non-smoking floor
Garden
Outdoor furniture
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Laundry room
Facilities for Children
Playground
Free
Children's toys
Children's pool
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
The property will provide check-in details after booking
To check-in, contact the property 1 day in advance by email/phone.At the same time, please provide proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 12 years old.
Property Description
- Opened: 2023
- Number of Rooms: 6
Discover all that Quan Nam Tu Liem has to offer during your stay at TROY HOUSE - MASTERI WEST HEIGHTS.
Head to the indoor pool to get some exercise or simply relax. Keep up your fitness regimen with a visit to the gym.
At this apartment, you'll also find facilities including a garden and playground. For extra convenience, free luggage storage and laundry service (on-site) are available at the property as well.
Parking is available at the property.
Head to the indoor pool to get some exercise or simply relax. Keep up your fitness regimen with a visit to the gym.
At this apartment, you'll also find facilities including a garden and playground. For extra convenience, free luggage storage and laundry service (on-site) are available at the property as well.
Parking is available at the property.